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Matsidiso

Travel Director at Globalview Travel Solutions

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Bloemfontein, Free State, South Africa
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Competencies

Travel and Tourism ManagementExpert

Extensive experience in managing travel operations, bookings, and client relations within the travel industry.

Customer Service & Client RelationsAdvanced

Proven ability to deliver exceptional customer experiences and foster long-term client relationships.

Business CommunicationExpert

Skilled in professional communication, negotiations, and public relations to support business growth.

Ticketing & Fare ManagementAdvanced

Proficient in international and domestic ticketing and fare management using Galileo and other systems.

Leadership & Team ManagementIntermediate

Experienced in leading teams and managing operational workflows in high-pressure environments.

Education

Matric
Knowledge is Virtue Academy School
Completed 1995
Proficiency Certificate in Travel and Tourism
Birnam Business College
1996

Summary

Dedicated travel professional specializing in travel operations, client relations, and team leadership with extensive experience in the travel and tourism industry.

Key Achievements

  • Led international travel operations, enhancing client satisfaction and operational efficiency over 15+ years.
  • Managed complex travel arrangements, resulting in increased client retention and repeat business.
  • Streamlined ticketing and booking processes, reducing turnaround time and operational costs.
  • Established strong client relationships through exceptional customer service and business communication skills.

Experience

Travel Director

Globalview Travel Solutions
2008 - Present

Travel Manager

UNIGLOBE MANGAUNG TRAVEL AGENCY
2005 - 2007
INDEPENDENT ELECTORAL COMMISSION (IEC)
2004
SAA AICRAFT CONTROL CENTRE (ACC)
2003 - 2003

Team Leader

SAA DEPARTURES Check – in Acting
2002 - 2003

Customer Service Agent

South African Airways
1999 - 2002

Secretary

Lima U Vune Community Trust
1998 - Present

Skills

Travel and Tourism ManagementCustomer Service & Client RelationsBusiness CommunicationTicketing & Fare ManagementLeadership & Team Management
Published on CazVid - Jun 4, 2026
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