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Digital Marketing & Audiovisual Production specialist with client support expertise
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Competencies
Handled customer support via phone, chat, and email, ensuring problem resolution and satisfaction.
Managed digital workflows and online communication tools to support business operations.
Delivered digital services and media content as a drone operator with attention to quality.
Resolved client issues efficiently through effective communication and troubleshooting skills.
Prioritized tasks and managed multiple projects under deadlines independently.
Languages
Summary
Experienced in digital workflows, client support, and audiovisual media with a focus on quality and efficiency. Skilled in communication, problem-solving, and digital tools, supporting business success across various platforms.
Key Achievements
- Managed digital workflows at Teleperformance ensuring high-quality service and client satisfaction
- Provided professional digital media and services as a self-employed DJI drone operator
- Maintained effective client communication and met deadlines independently in freelance work
Experience
Digital Marketing and Audiovisual Production
Communicated directly with clients and provided professional support, Managed digital workflows and online communication, Delivered high-quality service and maintained client satisfaction, Used modern digital tools to support business operations
DJI Drone Operator
Delivered professional digital services and media, Maintained client communication and service standards, Worked independently and met deadlines consistently