This is my profileContact via CazVid
Mauricio
Customer service
Video resume
Customer service
Well I started working on this power industry of call centers since 2018 .nI have experience with billing information, retention,collections, good saleperson,and also I'm a very well chef and developed awesome jewelry is how I learned my customer service . Also teach support
Contact
Guate, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer interactions including billing, retention, and collections in call center environments.
Technical SupportIntermediate
Provided technical support and troubleshooting for clients, demonstrating problem-solving skills.
Sales & NegotiationIntermediate
Engaged in sales activities and client retention strategies within the power industry call centers.
Creative ArtistryAdvanced
Designed and developed jewelry and culinary dishes, demonstrating creativity and craftsmanship.
Travel & Cultural EngagementIntermediate
Travelled across countries, engaging with diverse populations, enhancing communication skills.
Summary
Experienced in call center operations, technical support, and creative arts with a strong background in customer engagement and international travel.
Key Achievements
- Gained extensive experience in billing, retention, collections, and customer support since 2018.
- Developed jewelry and culinary skills through creative pursuits and self-employment.
- Traveled across Central and South America, engaging with diverse tourist populations.
Skills
Customer ServiceTechnical SupportSales & NegotiationCreative ArtistryTravel & Cultural Engagement
Published on CazVid - Jul 3, 2025