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Mauricio
Va Health Care
Contact
Competencies
Demonstrated experience with Medical Interpretation (English-Spanish).
Demonstrated experience with Healthcare Terminology & HIPAA Compliance.
Demonstrated experience with Simultaneous & Consecutive Interpreting.
Demonstrated experience with Active Listening & Cross-Cultural Communication.
Demonstrated experience with Customer Service Excellence.
Education
Languages
Summary
Va Health Care open to new opportunities
Experience
Medical Interpreter
Provide precise consecutive and simultaneous English-Spanish medical interpretation in fast-paced healthcare settings.. Handle complex medical terminology, patient inquiries, and sensitive health information while strictly adhering to HIPAA regulations.. Ensure clear, empathetic, and culturally accurate communication between medical staff and limited-English-proficient (LEP) patients.
Medical Interpreter
Managed high-volume remote interpretation sessions while minimizing handle time and maximizing customer satisfaction.
SCSA Associate
Managed customer accounts. Resolved complex logistical and service issues. Fraud detection department