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Mauricio
Customer Service Agent with diverse insurance experience in Mexico
Video resume
Costumer service
I have worked as a customer service agent providing insurance for semi-truck drivers, homeowners, luxury suites, condos, as well health insurance. I can adopt fast and can work under pressure I can also find ways to communicate to satisfy the customer's needs. I don't have much experience in other sales jobs, although I can try my very best to satisfy the company's goals and keep a good image for the company.
Contact
México Distrito Federal, Mexico City, Mexico
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and provided insurance solutions, focusing on customer satisfaction.
Communication SkillsIntermediate
Communicated effectively to meet customer needs and maintain a positive company image.
AdaptabilityIntermediate
Adapted quickly to diverse insurance products and customer expectations.
Pressure ManagementIntermediate
Worked efficiently under pressure, ensuring prompt and effective customer support.
Summary
Experienced customer service agent specializing in various insurance sectors including auto, health, and property. Skilled in communication, adaptation, and pressure management to ensure customer satisfaction.
Key Achievements
- Provided insurance services for semi-truck drivers, homeowners, luxury suites, condos, and health insurance
- Adapted quickly to different customer needs and maintained composure under pressure
- Ensured customer satisfaction through effective communication and problem solving
Skills
Customer ServiceCommunication SkillsAdaptabilityPressure Management
Published on CazVid - Jul 3, 2025