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Customer Service & Sales Specialist with diverse industry experience
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Competencies
Provided customer support and problem resolution in various teleoperation roles.
Handled sales, billing, and dispatch processes across retail and telecom sectors.
Resolved technical issues related to order routing and service platforms.
Proficient in Word and Excel for documentation, reporting, and data management.
Communicates effectively in English in customer support and sales roles.
Education
Languages
Summary
Experienced teleoperator with expertise in customer support, sales, and order management across retail, telecom, and financial services.
Key Achievements
- Handled order taking, customer service, and technical issue resolution at Pollo Campero.
- Managed invoicing and dispatch of orders at Calzado Ramirez.
- Conducted sales and survey activities across multiple telecom and financial clients.
Experience
Teleoperador
Toma de pedidos, ventas y atención al cliente, validar y solventar problemas técnicos con la ruta del pedido.
Vendedor en Ruta
Toma, facturación y despacho de pedidos.
Teleoperador
Migraciones Movistar (Ventas), Claro (Ventas), DAVIVIENDA (Ventas y encuestas), SIMAN (Ventas y encuestas)
Teleoperador
Gestionar atención médica a los pacientes y consultas generales.