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Customer Service & Sales Professional with 5+ years of diverse experience
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Competencies
Utilized Word, Excel, and Outlook for documentation, reporting, and communication tasks.
Provided customer support and retention assistance across multiple roles and industries.
Managed accounts and developed business relationships in roles like Account Executive and Business Account Executive.
Applied analytical skills to handle customer inquiries and support quality service orientation.
Collaborated effectively with team members in support and sales roles to achieve common goals.
Education
Languages
Summary
Experienced professional with a robust background in customer support, sales development, and account management across various sectors including retail and industrial.
Key Achievements
- Supported major clients in retail and industrial sectors across multiple roles
- Progressed through various customer support and account management positions
- Developed strong skills in teamwork, organization, and proactive client engagement
Experience
GBM (floor support)
Samsung Home Appliances dept.
Expeditor Representative
Global industrial
Customer Service Representative
Soft Retention assistance, Customer service
Sales Development Representative
Leadium