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Customer Service & Community Manager with 5+ years in food & cultural sectors
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Competencies
Managed team operations, client interactions, and delivery processes in a hospitality environment.
Handled design, branding, and engagement strategies for social media platforms.
Utilized Photoshop, Canva, and Illustrator for design projects and digital content creation.
Proficient in Microsoft Office Suite for documentation, presentations, and data management.
Education
Languages
Summary
Experienced customer service and community management professional with a background in culinary and cultural sectors, skilled in digital design, branding, and client engagement.
Key Achievements
- Led a culinary team, coordinated order processing, and managed inventory at Gastronomic Service 'Equité'.
- Designed branding, social media strategies, and enhanced digital design skills as Community Manager at Gastronomic Service 'El Almacén'.
- Participated in designing gastronomic products and tailored proposals to meet client needs.
Experience
Customer Service - Cashier
Led a culinary team, maintaining contact with clients and managing deliveries., Coordinated order processing and inventory management to ensure accuracy and timely fulfillment., Designed innovative gastronomic products and crafted tailored commercial proposals to meet client needs.
Community Manager
Responsible for the design, branding, and social media areas., This role allowed me to enhance my digital design tools, engagement strategies, and market research skills to better understand the customer.