This is my profileContact via CazVid
Mayra
Logistics & Dispatch Operations Specialist with 10+ years in freight and shipping
Video resume
Contact
Competencies
Planning and executing transportation operations, ensuring timely delivery and compliance.
Monitoring service levels, managing KPIs, and implementing process improvements.
Building dashboards and analyzing metrics using Excel and Power BI for data-driven decisions.
Coordinating with teams, drivers, and clients to ensure smooth operations and satisfaction.
Utilizing software platforms like SAP, CRM, and GPS systems for operational efficiency.
Education
Languages
Summary
Dedicated logistics professional with extensive experience managing dispatch, transportation, and supply chain operations across multiple sectors. Skilled in process optimization, data analysis, and stakeholder coordination to ensure high-quality service delivery.
Key Achievements
- Led daily dispatch for 70+ vehicles at E-Transport, achieving 98%+ on-time deliveries across the US.
- Coordinated nationwide delivery of 70,000+ candidate results, consistently meeting SLAs and quality targets.
- Managed ocean and inland transportation for 1,500+ containers weekly at Wan Hai Lines, ensuring compliance and efficiency.
Experience
Drayage Dispatcher & Operations
Lead daily transportation and dispatch operations for a fleet of 70+ vehicles across the southern United States, coordinating port pickups, terminal appointments, yard moves and final delivery execution., Monitor real-time execution and driver performance using GPS and communication platforms,...
Operations Coordinator
Coordinated national delivery of 70,000+ candidate results while consistently meeting SLAs and quality targets., Built Excel dashboards to track KPIs, escalations and workload planning, enabling data-driven decision-making., Conducted deep dives into performance and risk metrics to drive process...
Operations Supervisor
Led a team of 15, improving performance by 25% through structured feedback and performance management., Implemented standardized performance tracking and reporting to increase visibility and accountability.
Export Specialist (Logistics & Delivery Operations)
Managed end-to-end ocean and inland transportation operations for 1,500+ containers per week, coordinating drivers, depots and port terminals., Forecasted demand and managed equipment inventory and allocation aligned with vessel schedules and customer bookings, preventing network constraints.,...
Administrative and Import Assistant
Supported logistics and administrative operations, coordinating weekly supply and shipment orders.