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Administrative professional with extensive experience in education and client services
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Competencies
Experienced in handling administrative duties such as scheduling, record keeping, and correspondence across educational and corporate sectors.
Proficient in managing written and verbal communication, drafting minutes, and assisting clients and colleagues effectively.
Skilled in using MS Access, Excel, Outlook, PowerPoint, and Word for data management, report preparation, and presentations.
Handled client queries, maintained confidentiality, scheduled appointments, and provided support at reception in corporate settings.
Applied analytical skills to address administrative issues, manage databases, and support operational workflows.
Education
Languages
Summary
Dedicated administrative expert with proven ability to manage diverse office functions, support educational staff, and provide exceptional client service. Skilled in MS Office, record keeping, and communication, with a track record of supporting operational efficiency.
Key Achievements
- Managed diverse administrative functions across educational and corporate environments, including compiling reports, updating records, and coordinating meetings.
- Supported school staff and students through administrative and classroom assistance, improving operational efficiency.
- Handled client service, contract management, and documentation at Cartrack, demonstrating versatility and client-oriented skills.
Experience
Admin Assistant
Performing administrative work, Printing duties, Compiling and draft minutes, Marks spreadsheet (SASAMS database), Updating learner/teacher/parent information, Remind staff of meetings, Responsible for the signing of registers/timesheets by educator and general assistants
Educator Assistant
Performing administrative work, Keeping order in classes and playground, Attending meetings and draft minutes, Assist Departmental Heads at school with issues dealt with such as bullying, violence and other issued letters., Take over classes when teacher absent., Remind staff of meetings, Signing...
Cancellations Clerk
Reinstate & terminate individual, corporate and dealership contracts., Draft daily cancellation reports for corporate clients., General clerk e.g. prepare credits and refunds., Attending inbound and outbound telephones or emails.
Client Service Agent
Assisting with client service queries and voice logging capped deals., Attending inbound and outbound telephones or emails., Client database entry, exercise absolute confidentiality and discretion., Assisting at reception with walk-in clients, deliveries and switchboard., Scheduling appointments...
Office Administrator
General administration work., Arranging files., Attending inbound telephone and emails., Scheduling appointments with clients., Transfer calls to relevant departments.