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Mercedes

Sales Associate

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Milwaukee, Wisconsin, United States
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Competencies

Wireless sales

Demonstrated experience with Wireless sales.

Retail sales

Demonstrated experience with Retail sales.

Direct sales

Demonstrated experience with Direct sales.

Customer service

Demonstrated experience with Customer service.

Customer complaint resolution

Demonstrated experience with Customer complaint resolution.

Education

associates degree, business management
Gateway Technical college
2015 - Present
High School diploma
William Horlick High School
2012 - 2015

Languages

English

Summary

Professional profile

Experience

Sales Associate

Spectrum Communications
Apr 2025 - Present

Greeting people, doing mobile upgrades, adding a line.. Creating new internet and mobile account.. Opening and closing the store, getting my drawer ready and verifying other employees drawer and closing our kiosk down at night and depositing what is in it at the end of the night.

Leasing Consultant

Momentum communites
Jun 2024 - Dec 2024

Setting appointment for tours, calling, processing apartment applications, scanning and filing.

Sales Associate/Office Manager

Bob's Discount Furniture
Nov 2022 - Jun 2024

Started off selling furniture with that I had to sell our five year goof proof protection and getting guest to apply for our credit card so they can finance their furniture.. Then April of 2023 I got promoted to our office as a office manager.. With that role I had to open and close the store.. I had review orders to make sure that they were correct, making phone calls as well as receiving them.. I had to order supplies for our store.. I also had to process checks if guest paid with that, as long as opening and closing the drawer if a guest wanted to pay cash and then doing the deposit at the end of my shift.. Then in October 2023 I had got the offer to move to a different position due to my position as a office manger getting eliminated from the company.. With the new position that had entailed being a live online sales chat. With that it was just taking chats with guest who had questions or wanted to place a order.

Sales Representative

ATT Authorized Retailer
Aug 2021 - Sep 2022

selling phones, new line and upgrades.. Helping customers with any bill questions or problems.

Assistant Project Coordinator

Horizon Retail Construction
Apr 2021 - Aug 2021

Make phone calls throughout the day.

Customer Service

Best Buy
Aug 2019 - Feb 2021

Checking people out, doing returns, ordering items, doing store pick ups, and doing the morning deposit

Cashier, Customer service

Walmart
Sep 2016 - Jul 2019

Checking people out. Doing money orders. Sending money for customers. Help customers pay their bills. Putting money on there card. Taking money of there card. Breaking down the truck. Stocking. Doing price changes. Doing section work. Inventory

Team Member/ Shift supervisor

Kentucky Fried Chicken
Jul 2014 - Oct 2016

Taking orders front and drive thru. Packing. Counting inventory for the whole restaurant. Closing and opening the restaurant. Doing pulls on drawers when they are over a certain amount of money. Pulling drawers at at the end up the night and making them down to $75. Getting the deposits ready for the next day.. Making sure the safe had the correct amount of money that the system said that we had.

Skills

Wireless salesRetail salesDirect salesCustomer serviceCustomer complaint resolution
Published on CazVid - Aug 26, 2026
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