Summary
Dedicated project management professional with expertise in delivering IT solutions on time and within budget.
Key Achievements
- Led multiple software development projects from inception to deployment, ensuring timely delivery.
- Coordinated cross-functional teams to achieve project objectives and improve workflows.
- Developed project plans, budgets, and schedules to optimize resource allocation.
Experience
Operations Manager
Costa Rica Unique Tours and Transfers
2023 - 2024
Managing the Logistics and complex daily Operations, In charge of a team of 30 People
Lead manager and Marketing Assistant
Emerald Kite Luxury Vacation rentals
2021 - 20203
Providing support to VIP print services accounts
MPS manage print services
2018 - 2021
Investigation Specialist
Equifax Mortgage Solutions
2016
Solution Center Technical Support
Lion Resources Costa Rica
2015
HW, SW, Peripherals, IP Connectivity
Help Desk Technical support
DHL
2014 - 2015
Technical support for desktops, laptops, printers and scanners
Fujitsu Consulting
2010
Remote connection to customers pc
Technical assistant for Cisco Telepresence
Sykes
May 2007 - February 2010
Motorola Complex Interactions Representative
Sykes
August 2005 - April 2007
Sales and Customer Service Representative with Direct Customers
Café Britt
2005
Customer Service Agent
Qualfon
2004
Skills
Project ManagementAgile MethodologiesTeam LeadershipStakeholder Communication
Published on CazVid - May 17, 2026