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Michael
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Competencies
Demonstrated experience with SAP ERP.
Demonstrated experience with GoHighLevel CRM.
Demonstrated experience with Microsoft Excel (Advanced).
Demonstrated experience with Microsoft Office Suite.
Demonstrated experience with PowerPoint.
Education
Summary
Professional profile
Experience
Inventory Coordinator
Monitor and coordinate inventory levels across multiple warehouses, depots and manufacturing facilities to maintain product availability.. Maintain accurate inventory records in SAP and support regular inventory reconciliation and stock integrity activities.. Investigate inventory discrepancies, stock variances and product availability issues, implementing corrective actions where required.. Coordinate replenishment activities to maintain appropriate stock levels while reducing shortages, excess inventory and potential write-offs.. Monitor stock movements between manufacturing sites, warehouses and distribution centres to ensure accurate inventory transactions.. Collaborate with Warehouse Operations, Supply Chain, Manufacturing, Transportation and Customer Service teams to resolve inventory-related issues.. Prepare daily, weekly and monthly inventory and operational reports, providing visibility of stock levels, variances, KPIs and service performance.. Support inventory optimization initiatives through accurate planning, stock analysis and proactive identification of potential supply risks.. Coordinate warehouse activities and bookings to support efficient inventory movement and availability.. Maintain high levels of inventory accuracy while managing multiple priorities in a fast-paced supply chain environment.
Customer Collaboration Associate – Woolworths
Served as a Customer Collaboration Associate supporting Woolworths while continuing core Inventory Coordinator responsibilities at PepsiCo.. Acted as a key coordination point between PepsiCo supply chain teams and the Woolworths customer account.. Collaborated with the customer on product availability, order requirements, delivery planning and supply-related queries.. Monitored customer requirements and coordinated with internal planning, warehouse, logistics and supply teams to support service levels.. Investigated and followed up on order, inventory and delivery discrepancies to ensure timely resolution.. Maintained clear communication with customer stakeholders and internal teams regarding supply constraints, changes and priorities.. Supported customer service performance through proactive issue identification, accurate information and timely follow-up.
Virtual Receptionist
Used GoHighLevel to manage client communication, appointment scheduling and follow-ups across more than five clinics
Sales Clerk
Coordinated customer orders from receipt through fulfilment.. Scheduled warehouse bookings and delivery appointments for major retail customers.. Communicated daily with customers regarding product availability and delivery status.. Supported inventory availability through close coordination with warehouse and planning teams.. Maintained accurate sales and order documentation.
IT Assistant
Provided first-line technical support to end users, resolving hardware, software and network-related issues.. Managed and maintained company databases, supporting data accuracy, integrity and regular backups.. Supported the administration of the Pastel accounting system.. Assisted with IT asset management, equipment setup and inventory control.. Documented technical issues, solutions and system configurations while providing excellent internal customer support.