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Micheal
Customer Service Representative with 2+ years of experience in client support
Video resume
Customer service representative
As a customer service representative, your primary responsibility is to assist customers with their inquiries, issues, and concerns regarding the products or services offered by your customers. Your responsibilities will include:nn- Handling inbound customer inquiries via phone, email, and live chat in a professional and courteous manner.n- Providing accurate information about our products or services, including pricing, availability, and features.n
Contact
Iztapalapa, Mexico City, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled inbound inquiries, provided information, and resolved customer issues across different platforms.
Communication SkillsIntermediate
Communicated effectively with customers, demonstrating courteous and professional interaction.
Problem ResolutionIntermediate
Addressed customer complaints and issues, providing solutions and follow-up to ensure satisfaction.
AdaptabilityBeginner
Expressed openness to training and adjusting to different customer service environments.
Summary
Experienced customer service representative eager to leverage communication and problem-solving skills in a dynamic support environment.
Key Achievements
- Gained 2 years of customer service experience with AT&T, handling inquiries via multiple channels
- Demonstrated ability to provide accurate product information and resolve customer issues
- Expressed willingness and readiness to adapt and be trained for new customer support roles
Skills
Customer ServiceCommunication SkillsProblem ResolutionAdaptability
Published on CazVid - Jul 3, 2025