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Customer Service & Financial Customer Support with Strong Communication Skills
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Competencies
Applied organizational skills to manage customer interactions and workflow efficiently.
Demonstrated ability to perform effectively in fast-paced environments such as reception and banking roles.
Collaborated with colleagues and provided customer service support in team settings.
Proactively engaged with clients and responded to inquiries in reception and call center positions.
Displayed proactive approach to customer service and problem-solving.
Education
Summary
Dedicated professional with experience in customer reception, banking, and call center environments, emphasizing communication and proactive service.
Key Achievements
- Handled customer reception and inquiries at Cámara de Comercio Exterior, ensuring welcoming service and directing visitors appropriately.
- Maintained customer relationships through friendly and strategic communication at PARTNERS GROUP call center.
- Gained experience in banking and financial environments through roles as Cajero Bancario y Financiero at SUDEN and Cooperativa 14 de marzo.
Experience
Cajero Bancario y Financiero
Cajero Bancario y Financiero
Recepcionista
Realice el trabajo de recepcionista con capacidad para dar la bienvenida a todos los clientes con un saludo amistoso, respondiendo a preguntas generales, preguntando los motivos de su visita y dirigiendo a las correspondientes oficina
Asesor de call center
Capacidad para ampliar la relación con clientes actuales a través de una comunicación amena y estratégica de atención comprobadas.