SummaryExperienced dispatch operator with a background in customer support and route organization across multiple states.
Key AchievementsOrganized routes for over 20 sellers across multiple states, improving delivery efficiency Ensured compliance with company requirements during dispatch, optimizing process workflows Developed strong communication skills enabling effective coordination with team members and clients ExperienceEnglish teacher, 4th grade Heladia Mejía School
February 2016 - November 2016
English teacher for 9th and 11th grades República de Colombia School
February 2017 - November 2017
English Teacher, personalized classes Asesoria en tareas
February 2018 - July 2018
Bilingual technical support agent for Lorex (security cameras) Concentrix
December 2018 - September 2019
Bilingual technical support agent for BestBuy Accedo Colombia S.A.S
July 2020 - October 2021
Bilingual customer service agent for Airbnb 24-7 Intouch S.A.S, currently called: Intouch CX
November 2021 - currently working here
SkillsDispatching Software Customer Service Process Optimization Communication Skills
Published on CazVid - May 17, 2026