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Luis
Dispatcher with 3+ years of customer service experience
Video resume
Dispatcher
I look for a job as a dispatcher. I have experience dispatching routes and making sure that I follow the company requirements in order to make ruoutes efficient enough for the company itself but also for clients. I know hoy to prioritize processes...
Contact
Bogota, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Dispatching SoftwareIntermediate
Experience in dispatching routes and managing deliveries using various tools to enhance efficiency.
Customer ServiceAdvanced
Over three years of providing effective customer service and support in various roles.
Process OptimizationIntermediate
Knowledge of prioritizing and streamlining workflows to improve dispatching and communication.
Communication SkillsAdvanced
Strong ability to communicate effectively with team members and clients in high-pressure situations.
Education
Licenciatura en inglés
Universidad Distrital Francisco José de Caldas
Completed 2021
Languages
EnglishGood
Summary
Experienced dispatch operator with a background in customer support and route organization across multiple states.
Key Achievements
- Organized routes for over 20 sellers across multiple states, improving delivery efficiency
- Ensured compliance with company requirements during dispatch, optimizing process workflows
- Developed strong communication skills enabling effective coordination with team members and clients
Experience
English teacher, 4th grade
Heladia Mejía School
February 2016 - November 2016
English teacher for 9th and 11th grades
República de Colombia School
February 2017 - November 2017
English Teacher, personalized classes
Asesoria en tareas
February 2018 - July 2018
Bilingual technical support agent for Lorex (security cameras)
Concentrix
December 2018 - September 2019
Bilingual technical support agent for BestBuy
Accedo Colombia S.A.S
July 2020 - October 2021
Bilingual customer service agent for Airbnb
24-7 Intouch S.A.S, currently called: Intouch CX
November 2021 - currently working here
Skills
Dispatching SoftwareCustomer ServiceProcess OptimizationCommunication Skills
Published on CazVid - May 17, 2026