militza

Operations Manager

Oversee daily dining room operations and the service team, ensuring quality standards and an excellent guest experience.. Manage private and corporate events end to end: quotes, room bookings, logistics coordination, and client service.. Standardize processes and quotes, and support their implementation in the management system (Odoo).

Seater

Took part in a work and training program focused on hospitality and service excellence.. Worked as a Quick Service Cast Member and Seater, building skills in customer service, high-volume operations, teamwork, and effective communication.

Quick Service

Took part in a work and training program focused on hospitality and service excellence.. Worked as a Quick Service Cast Member and Seater, building skills in customer service, high-volume operations, teamwork, and effective communication.

Created, developed, and managed a fully operating restaurant over one academic term.

Administrative Assistant

Supported management and administration, operations, inventory control, and project accounting.

Rotational Intern

Gained a comprehensive understanding of hotel operations by rotating through key departments, including sales, banquets, kitchen, laundry, and guest services, developing cross-functional hospitality skills.

Corporate Compliance Assistant

Improved internal management by structuring corporate policies that aligned operations with compliance standards.. Designed forms to collect key data and define each department's responsibilities, strengthening internal organization.