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Santiago
Logistics Dispatcher with 8+ years of industry experience
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Competencies
Planned, coordinated, and tracked delivery routes to ensure schedule adherence and customer satisfaction.
Maintained constant communication with clients, drivers, and internal teams to facilitate operations and resolve issues.
Performed data entry, paperwork processing, and appointment scheduling, supporting operational workflows.
Studied market rates, calculated budgets, and optimized load dispatching for efficiency.
Created online content including banners, copy, and multimedia editing to support marketing efforts.
Education
Languages
Summary
32-year-old Colombian with over 8 years of experience supporting US-based companies across various industries, specializing in logistics, dispatch, and administrative functions.
Key Achievements
- Coordinated and managed fleet schedules for timely deliveries at Logiflex INC/Sunblet Drayage LLC
- Handled weekly budgeting and carrier selection across US routes at Lean SolutionsGroup/Armstrong Transport
- Supported recruitment and content creation processes while providing administrative support at Casa Express Cleaning SAS
Experience
Dispatcher/Administrative Assistant
Planned and coordinated the company fleet of drivers, organizing the schedules and appointments, maintaining constant communication with the drivers and the brokers/customers to ensure the successful completion of the deliveries., Resolved over-the-road mechanical incidents and on-going issues the...
Broker/Dispatcher
Handled a weekly budget to hire carriers/transportation companies to dispatch commended loads all over the US., Studied daily market rates and quoted suppliers to spend the budget assigned efficiently., Tracked and traced location and status of the loads dispatched, to ensure on time deliveries.,...
Administrative Assistant
Offered support as an administrative assistant and human resources recruiter, performing different office tasks such as data entry, account receivable collections and dispatching cleaning personnel, communicating with customers, employees and providers., Worked scanning CVs and profiling possible...
Customer Service Representative
Provided customer care and technical support to different US-based companies, including AT&T, Lyft and Metro PCS.