This is my profileContact via CazVidMoises
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Competencies
Demonstrated experience with Microsoft Word.
Demonstrated experience with Microsoft PowerPoint.
Demonstrated experience with Microsoft Excel.
Demonstrated experience with Verint Systems.
Demonstrated experience with Five9.
Education
Languages
Summary
View Moises's professional profile on CazVid.
Experience
ACCOUNT EXECUTIVE
Prospect new clients and projects in the construction and financial services sectors., Identify and act on opportunities proactively without constant supervision., Prepare and present technical, commercial, and financial proposals., Generate opportunities through cold calling to contractors and corporate clients., Manage the entire sales cycle, from prospecting to closing.
LEAD QUALITY ANALYST
Responsible for monitoring, evaluating, and providing feedback on internal processes between representatives and clients, ensuring compliance with company quality standards, procedures, and policies., Creation and development of new files for internal and external evaluation methods., Organization of process-alignment meetings., Conduct quality trend analysis and create KPI dashboards.
QUALITY ANALYST
Conduct internal audits to evaluate the company’s performance in terms of quality, identify improvement opportunities, and propose solutions., Provide feedback and training to employees to improve quality and work efficiency., Prepare reports and presentations on company quality performance, including trends and areas for improvement.