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Monica

Dental and Healthcare Professional with 10+ years of diversified experience

Contact

La Paz, La Paz Department, Bolivia
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Competencies

Patient Care & ConsultationAdvanced

Provided diagnostic, treatment, and consultation services to patients of all ages, ensuring quality and patient satisfaction.

Healthcare Program ManagementIntermediate

Led health awareness campaigns and managed community workshops, optimizing resources and increasing engagement.

Customer Service & SupportIntermediate

Handled inquiries and complaints effectively in customer support environments, ensuring client satisfaction.

Educational Content DevelopmentIntermediate

Designed and implemented curricula and lesson plans for English learners at various levels.

Team Coordination & LeadershipIntermediate

Led multidisciplinary teams and coordinated logistics for community health initiatives and educational programs.

Education

Bachelor's Degree
Universidad Autónoma Gabriel René Moreno
Completed 2015

Languages

Spanishnative
Englishadvanced – C1

Summary

Experienced healthcare and education professional with a diverse background in dental care, health program management, customer service, and language education. Skilled in team leadership, client relations, and curriculum development.

Key Achievements

  • Conducted comprehensive dental consultations and treatments for diverse patient groups including children and adults.
  • Led a multidisciplinary team to execute community health campaigns, increasing participation and impact.
  • Designed curricula and lesson plans for English language instruction at Dantino English School.

Experience

Dentist

Dental Clinic
October 2023 - October 2024

Conducted consultations, diagnostics, and treatments for adult, youth, and child patients, providing comprehensive care., Resolved issues in real -time, ensuring client well -being and satisfaction with a focus on high -quality service., Developed empathy and effective communication skills in complex situations, working with patients of various ages.

Administrative Manager

Community Health Program
September 2020 - September 2023

Led a multidisciplinary team in executing health awareness campaigns, optimizing resources and ensuring strategic objectives were met., Coordinated the organization and logistics of community workshops and events, managing resource allocation and attendance control, which increased participation and the impact of campaigns.

Customer Service Supervisor

True Calling Inc.
January 2017 - March 2020

Provided customer support, addressing inquiries and resolving issues for a telemarketing company., Collaborated effectively in a fast -paced team environment, meeting company goals and objectives.

Call Center Operator

Nacional Asistencia
January 2014 - December 2016

Managed customer inquiries and complaints, ensuring a satisfactory experience for each client.

Training Coordinator and English Instructor

Dantino English School
July 2023 - May 2024

Taught English to youth and adult learners., Designed curricula, lesson plans, and materials.

Skills

Patient Care & ConsultationHealthcare Program ManagementCustomer Service & SupportEducational Content DevelopmentTeam Coordination & Leadership
Published on CazVid - Jul 3, 2025
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