This is my profileContact via CazVidGabriela
Account Manager with customer service and logistics expertise
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Competencies
Handled customer inquiries, complaints, and follow-ups across roles to maintain satisfaction and resolve issues effectively.
Maintained communication with shipping vendors to ensure timely deliveries and monitor shipment progress.
Designed lesson plans and activities as an English Professor to meet educational objectives and engage students.
Established and maintained communication channels with clients and vendors, ensuring clear and effective information exchange.
Proficient in Microsoft Office and Excel for planning, documentation, and data analysis tasks.
Education
Languages
Summary
Versatile professional with experience in account management, logistics coordination, and education. Skilled in customer service, communication, and technical tools. Proven ability to adapt and excel in diverse environments.
Key Achievements
- Conducted regular customer reviews and follow-ups at PAM Transport to ensure satisfaction and identify improvement areas
- Established communication channels with shipping vendors at Protrans to ensure on-time deliveries
- Developed innovative lesson plans and collaborated on interdisciplinary projects as an English Professor to enhance student engagement
Experience
ACCOUNT MANAGER
Conducted regular customer reviews and follow-ups to ensure customer satisfaction and identify areas for improvement
TRACK AND TRACE SPECIALIST
Established and maintained communication channels with shipping vendors to ensure on-time deliveries, Resolved customer complaints and inquiries related to shipments and deliveries in a timely manner
ENGLISH PROFESSOR
Developed innovative lesson plans and activities to engage students and ensure learning objectives are met, Collaborated with colleagues to develop interdisciplinary projects and activities to enrich student learning experiences, Monitored student progress and provided individualized support to...