This is my profileContact via CazVid
Mostafa
Project Manager
Video resume
Contact
Competencies
Demonstrated experience with Medication dispensing.
Demonstrated experience with Patient counseling.
Demonstrated experience with Customer service.
Demonstrated experience with Business growth strategies.
Demonstrated experience with Stock control.
Education
Languages
Summary
Project Manager open to new opportunities
Experience
Pharmacist
Addressed customer inquiries effectively via calls and WhatsApp chat.. Processed and prepared orders with precision and speed.. Dispensed medications, cosmetics, and skincare products accurately.. Managed insurance prescription approvals to facilitate patient access to medications.
Senior Manager – 8 Branches
Oversaw operations across multiple pharmacy branches, ensuring optimal efficiency.. Surpassed sales targets by implementing innovative marketing strategies.. Directed procurement and stock management processes to ensure product availability.
Branch Manager
Led branch operations, encompassing sales, marketing, and staff supervision.. Achieved steady sales growth and elevated customer satisfaction levels.
Branch Manager
Directed pharmacy operations, ensuring compliance with regulations and driving sales growth.. Formulated marketing strategies to enhance customer engagement and loyalty.
Pharmacist
Delivered patient care by reliably dispensing prescribed medications.
Shift Manager – Pharmacist
Oversaw pharmacy shift operations, focusing on sales performance and marketing initiatives.
Pharmacist
Managed stock levels effectively while enhancing sales performance.
Operations Manager & Digital Marketing Lead
Directing day-to-day operations across multiple pharmacy branches, overseeing staffing, inventory, and service quality standards.. Leading digital marketing strategy for the El-Bendary Pharmacies platform, including content, branch promotion, customer engagement, and online visibility on bendaryph.com.. Driving continued development of the company's digital ecosystem (website, dashboards, and customer-facing tools) to improve reach and operational efficiency.. Using data analytics to monitor branch performance, marketing campaign results, and customer engagement trends.
Operations & Resilience Manager (Pharmacy In-Charge)
Directed protocols ensuring 100% adherence to DOH safety standards and data privacy laws.. Implemented HIPAA and SOC-2 compliant workflows to control security risks regarding patient data and digital assets.. Leveraged Microsoft Power BI to identify operational trends, optimizing incident response times and resource allocation.. Managed cross-functional stakeholder relationships to streamline insurance RCM cycles, ensuring sustainable revenue flow under strict audit conditions.. Optimized procurement strategies to sustain critical stock levels during demand surges, minimizing waste.
Regional Operations & Risk Manager (Senior Manager)
Oversaw security and resilience strategies for a network of 8 facilities, ensuring safety across high-traffic locations.. Led crisis management and supply chain initiatives, successfully reducing operational costs by 20% through strategic vendor procurement.. Conducted regular risk assessments and internal audits to detect vulnerabilities in inventory control and cash handling.. Built strategic partnerships with external vendors, increasing client retention by 15% annually through improved service reliability.