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Muhammad
Customer Service Representative at Telenor Pakistan
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Competencies
Expertise in resolving customer issues and enhancing satisfaction.
Skilled in diagnosing and fixing technical issues in telecom services.
Proficient in using digital tools for effective customer interaction.
Knowledgeable in Windows and Linux basics for troubleshooting.
Understanding of basic cybersecurity concepts relevant to IT.
Education
Languages
Summary
Experienced customer service representative specializing in telecom support, with a strong foundation in technical troubleshooting and digital communication.
Key Achievements
- Resolved customer technical queries efficiently, enhancing customer satisfaction.
- Utilized digital tools to quickly address network and service issues.
- Maintained high customer service standards through effective communication.
Experience
Customer Service Representative
Handled customer technical queries and provided professional support for telecom services. Resolved network and service issues efficiently using digital tools and company software. Maintained high customer satisfaction through effective communication and problem-solving skills. Managed service requests and record-keeping in a fast-paced professional environment."