Experienced customer service representative specializing in telecom support, with a strong foundation in technical troubleshooting and digital communication.
Expertise in resolving customer issues and enhancing satisfaction.
Skilled in diagnosing and fixing technical issues in telecom services.
Proficient in using digital tools for effective customer interaction.
Knowledgeable in Windows and Linux basics for troubleshooting.
Telenor Pakistan
Handled customer technical queries and provided professional support for telecom services. Resolved network and service issues efficiently using digital tools and company software. Maintained high customer satisfaction through effective communication and problem-solving skills. Managed service requests and record-keeping in a fast-paced professional environment."
Diploma in Information Technology (DIT)
Matriculation (Science)
FSC (Pre-Medical)
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Understanding of basic cybersecurity concepts relevant to IT.
