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Mynor

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San Pedro Sula,Cortés Department,Honduras
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Competencies

Sales strategy & customer retentionIntermediate

Demonstrated experience with Sales strategy & customer retention.

Logistics coordinationIntermediate

Demonstrated experience with Logistics coordination.

Phone etiquette & call handlingIntermediate

Demonstrated experience with Phone etiquette & call handling.

Legal case documentationIntermediate

Demonstrated experience with Legal case documentation.

Order processing & fulfillmentIntermediate

Demonstrated experience with Order processing & fulfillment.

Education

Industrial Management and Business Intelligence
UNITEC
Completed Present

Languages

enNative

Experience

Sales Specialist & Logistics

Km2 Solutions
2021 - 2023

Responsible for selling security systems and coordinating the transport and delivery of equipment., Provided basic customer support and ensured timely installation logistics.

Paralegal | Legal assistant

The United Firm
2025 - 2025

Efficiently manage the attorney’s calendar by scheduling appointments, court dates, and important deadlines to ensure smooth daily operations and timely follow-ups., Maintain regular and professional communication with clients via phone, email, and messaging platforms, providing clear information, updates, and support regarding their legal matters., Use Clio to accurately document case details, track interactions, and maintain organized legal records; handle inbound and outbound calls through RingCentral to ensure effective and reliable communication.

Customer service

Alorica
2023 - 2024

Assisted members with health insurance information, scheduled appointments with doctors and specialists, and managed inquiries about medication coverage and in-network providers., Utilized internal systems to resolve issues efficiently and provided clear, empathetic communication to ensure member satisfaction.

Back Office Coordinator| Customer Service

Alorica
2023 - 2024

Coordinated book sales and deliveries to schools and warehouses., Managed order processing, logistics, and ensured accurate and on-time fulfillment.

Sales Representative

Alorica
2024 - 2024

Specialized in re-engaging former customers by offering personalized TV packages based on their budget and preferences., Utilized strong communication and negotiation skills to rebuild customer relationships and close sales., Consistently met retention and reconnection targets through a consultative sales approach.

Skills

Sales strategy & customer retentionLogistics coordinationPhone etiquette & call handlingLegal case documentationOrder processing & fulfillment
Published on CazVid - May 17, 2026
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