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Bilingual Customer Service Assistant – Medical Field
Contact
Competencies
Demonstrated experience with Excellent verbal and written communication (English & Spanish).
Demonstrated experience with Schedule management and task coordination.
Demonstrated experience with Detail-oriented and highly organized.
Demonstrated experience with Problem-solving and critical thinking.
Demonstrated experience with Ability to work independently or in teams.
Education
Languages
Experience
BILINGUAL CUSTOMER SERVICE ASSISTANT – MEDICAL FIELD
Created and uploaded digital content to Moodle for English learners., Organized virtual resources and provided administrative support to the Extension Department., Assisted in managing learning materials and tracking student progress.
ENGLISH TEACHER – GENERAL & BUSINESS ENGLISH
Delivered customized English lessons to children, teens, and professionals., Designed and adapted training programs for corporate environments., Maintained student records, attendance, and evaluations., Collaborated with teaching and administrative teams.
E-LEARNING CONTENT ADMINISTRATOR
Scheduled medical appointments for U.S.-based patients., Managed calendars, inbound/outbound calls, and client records., Resolved customer issues and provided technical support., Handled confidential information using internal systems.