This is my profileContact via CazVidNailea
Administrative and Customer Service Professional with over 5 years in Healthcare and Insurance
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Competencies
Excellent verbal and written communication skills facilitating effective interactions with clients and team members.
Proven ability to collaborate effectively within diverse teams to achieve common goals.
Consistently responsible and proactive in managing tasks and supporting organizational objectives.
Proactively identifies areas for improvement and initiates solutions to enhance workflow and service quality.
Education
Summary
Nailea is a dedicated professional with over 5 years of experience in healthcare billing, administration, and coverage representation. Known for excellent communication, teamwork, and proactive problem-solving, she excels in supporting organizational objectives and delivering exceptional client service.
Key Achievements
- Streamlined billing and authorization processes for medical insurance, improving efficiency at CEDISA IMÁGENES since 2018.
- Consistently maintained high levels of customer satisfaction through effective communication and proactive service.
- Managed coverage area representation, ensuring optimal client coverage and service at ARS FUTURO since 2021.
- Demonstrated strong organizational skills as a secretary at ONCOSERV, supporting administrative functions and team coordination.