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Naomy
Customer Service & Call Center Professional with 8+ years experience
Video resume
Call center
Department that handles inbound and outbound calls from current and potential customers.
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided quality assistance and support to customers in various roles including inbound/outbound calls and in-person interactions.
Communication SkillsAdvanced
Utilized strong verbal and written communication abilities in customer interactions and interpretation tasks.
Call Center OperationsIntermediate
Handled inbound and outbound calls efficiently, ensuring customer needs were addressed and recorded accurately.
Remote Work ReadinessIntermediate
Actively seeking and preparing for remote work roles, leveraging prior experience to adapt to home-based customer support.
Summary
Experienced customer service professional with over eight years in diverse roles, now seeking remote opportunities to deliver excellent customer support.
Key Achievements
- Gained over eight years of comprehensive customer experience in diverse roles including receptionist, waitress, and call center interpreter.
- Worked with reputable companies like Absolute Wireless Sprint and Amazon, demonstrating versatile customer service skills.
- Transitioned to seeking remote work opportunities to leverage customer service expertise from home.
Skills
Customer ServiceCommunication SkillsCall Center OperationsRemote Work Readiness
Published on CazVid - Jul 3, 2025