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Nathali

Esthetician and Medical Accounts Assistant with 5+ years of customer service and wellness expertise

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Bogotá,Bogota D.C.,Colombia
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Competencies

Customer ServiceAdvanced

Expertise in delivering exceptional client care and handling diverse customer inquiries efficiently.

Esthetic TreatmentsIntermediate

Proficient in relaxing massages, maderotherapy, and lymphatic drainage to promote wellness.

Medical Administrative SupportIntermediate

Skilled in billing, document management, and account processing within healthcare settings.

Organization & SchedulingIntermediate

Efficient in managing appointments, document collection, and administrative tasks to ensure smooth operations.

Education

Técnico en Cosmetología y Estética Integral
Escuela Santa Clara – Centro de estudios Corpobella
Completed Culminación febrero 2026
Técnico Laboral por competencias en Auxiliar Administrativo en Salud
Campoalto Acesalud S.A.S
Completed Culminado - diciembre 2022
Facturación en los servicios de salud
Sena
Bachiller Académico
Centro académico de educación para adultos
Completed Diciembre de 2006

Summary

Dedicated professional with over 5 years of experience in esthetic treatments, customer service, and healthcare administration. Skilled in client care, wellness therapy, and medical billing, with a proven ability to improve operational efficiency and client satisfaction.

Key Achievements

  • Provided relaxing massage and esthetic treatments, enhancing client satisfaction and loyalty.
  • Streamlined medical account processing through accurate digitization and filing, improving administrative efficiency.
  • Managed customer interactions with professionalism, ensuring positive client experiences at Kumon Pontevedra.
  • Completed specialized training in cosmetology, health administration, and medical billing, expanding professional skill set.

Experience

Esteticista independiente

Trabajo autónomo - Modalidad de domicilios

Masajes relajantes, Moldeo, Maderoterapia, Reducción, Drenaje linfático

Auxiliar de Cuentas Medicas

Capital Salud Eps
Septiembre 8 de 2022 - Actualmente

Alistamiento, Digitación y Radicación de cuentas medicas

Auxiliar de Recepción

Kumon Pontevedra
Enero 2016 - diciembre 2020

Atención al cliente de manera presencial y telefónica, Organización de agenda, Recolección de documentos

Skills

Customer ServiceEsthetic TreatmentsMedical Administrative SupportOrganization & Scheduling
Published on CazVid - Jun 2, 2026
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