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Nayudel

Customer Service & Support Expert with Diverse Experience

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San José, San José, Costa Rica
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Competencies

Customer ServiceIntermediate

Engaged with customers in retail and online settings, providing assistance and resolving issues.

Problem SolvingIntermediate

Applied critical thinking and effective solutions in high-pressure environments.

Personal Assistance & CareBeginner

Provided household and elderly support, ensuring safety and well-being.

Seller & Entrepreneurial SkillsBeginner

Participated as a virtual store partner, managing sales and customer relationships.

Education

English and Socio-emocional skills
Aliarse Fundacion y programa Empléate de Ministerio de Trabajo
Completed March 2025
Exel Course
Universidad Internacional San Isidro Labrador
Completed Current
English
Centro de Idiomas Universidad Nacional
Completed September 2024
Administrative assistant
Universidad Nacional San Isidro Labrador
Completed December 2024
High School
Liceo Concepción de Daniel Flores
Completed 2021

Languages

SpanishNative
EnglishB2+

Summary

Experienced in customer service, problem solving, and personal assistance roles with a focus on client satisfaction and well-being.

Key Achievements

  • Managed customer interactions across retail and virtual store environments.
  • Demonstrated problem solving under pressure in diverse roles.
  • Assisted in household and elderly care, ensuring well-being and needs were met.

Experience

virtual store partner

Poppyns.Fashion
2020 - Current

Customer Service by phone, Problem Solving, Seller, Entrepreneur

Housemaid

December 2023 - October 2024

Household shores, personal assistant, problem solving under pressure

Customer Service in fruit and vegetables shop

July 2023 - September 2023

Customer Service, cashier, cleaner

Helper for elderly people

August 2022 - June 2023

Responsible for ensuring the well-being and needs of the elderly people, having a huge patience

Skills

Customer ServiceProblem SolvingPersonal Assistance & CareSeller & Entrepreneurial Skills
Published on CazVid - Jul 3, 2025
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