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Nelisa
Driver with 10+ years in Transportation and Logistics
Video resume
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Competencies
Extensive experience in vehicle operation, route planning, and adherence to safety regulations.
Skilled in optimizing routes and managing logistics to ensure efficient transportation.
Knowledgeable in vehicle inspections and basic repairs to minimize downtime.
Provides excellent service to clients, managing client interactions and service delivery.
Experienced in compiling logbooks and managing administrative records related to transportation.
Education
Summary
Dedicated driver with over a decade of experience in transportation, route planning, and vehicle maintenance. Skilled in safe handling of hazardous materials and delivering excellent customer service across diverse settings.
Key Achievements
- Successfully managed route planning and logistics, ensuring timely delivery and operational efficiency.
- Proficient in vehicle maintenance and inspections, reducing downtime and repair costs.
- Handled hazardous materials safely, adhering to safety protocols and customer service standards.
- Supported administrative tasks, including logbook compilation and inventory management.
- Maintained excellent customer service, building strong client relationships across multiple roles.
Experience
Driver
Transportation of Materials & Tools. Support in loading and off loading the material. Vehicle Maintenance & Inspection. Route Planning & Logistics. Administrative Tasks compiling of logbooks counting of materials and ordering.
Driver
Transport items between businesses, agencies, or residential locations, often adhering to strict, tight schedules.. Utilize GPS devices or mapping apps to plan and follow the most efficient routes.. Safely load, secure, and unload cargo, which may involve lifting heavy packages. Maintain accurate delivery logs, records, and obtain signatures or proof of delivery.. Perform pre-trip vehicle inspections, keep the vehicle clean, and report any mechanical fault. Interact professionally with clients and resolve delivery issues promptly.
Driver and Sales
Operates company vehicles and technicians to client sites.. Safely handles/disposes of hazardous materials (like sanitary waste or chemicals), and provides excellent customer service.. Managing service routes, maintaining vehicle safety, and potentially conducting minor pest control tasks.
Skills
Video Transcript
Video Transcript 1
One of the drivers is that customers are the basic, are the building blocks of the business. If there are no customers, then we don't have the trucks. So I remember one time I was supposed to be delivering a parcel from East London going to a small town called Doctract there in the Eastern Cape. It was around 2019. I was working for Fast and Furious then. It was a courier company. So I had to start from, to drive from East London past Queenstown. I had parcels for Queenstown. Then I had to pass Queenstown, go straight to Doctract. And by the time I was in Doctract, I received a lot of calls coming from the customers asking, where are you with our parcels? Where are you with our parcels? And I had to tell them politely that I had an issue. I had a problem that I had to solve. I had to deliver a parcel in Doctract because it was an overnight parcel. It was an express parcel that was supposed to be delivered already there because it was supposed to be delivered very early in the morning, but we couldn't because we are in East London. So I had to go to Doctract and deliver the parcel. Then when I came back to Queenstown, I explained what was unfolding and the customers listened and the customer understood. And they received their parcels intact and they were excited and they were happy and they were pleased. That is our aim to keep our customers satisfied at all times.
Video Transcript 2
Good afternoon, my name is Nalisa. I recently passed my code for the driver's license on the 1st of April, but fortunately I've been using my Code 10 driver's license for the past eight years. So yes, I am an experienced driver with a sober mind, dedicated, with leadership skills, with communication skills, with good customer care, and also I am always on time. I am punctual. When it comes to deliveries, I deliver on time. I make sure of, I keep laws at all times. I don't do things that are outlawed. Thank you so much.