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Nelson
Hotel & Restaurant Manager with Customer Service & Communication Skills
Video resume
Hotel & Restaurant Manager
I have many years of experience in Customer Service, working on cruise ships serving in the Food and Beverage área, dealing with many of the customer satisfaction situations.nI also have some experience in Call Center, assisting US customers in technical service.nMy english level is C1. I have good communication skills.
Contact
Santa Isabel, Tolima, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided excellent customer service on cruise ships and call centers, ensuring customer satisfaction.
Communication SkillsAdvanced
Utilized strong communication abilities, including C1 English proficiency, to assist and inform customers.
Food and Beverage ServiceIntermediate
Handled customer interactions and service operations in the Food and Beverage industry aboard cruise ships.
Multilingual TranslationBeginner
Aspirant interpreter with skills in simultaneous translation and language synchronization, seeking to leverage language abilities.
Summary
Customer service professional with extensive experience in hospitality and call center environments, fluent in English (C1 level). Skilled in communication, assistance, and service delivery.
Key Achievements
- Gained extensive experience in customer service on cruise ships, handling customer satisfaction situations in Food and Beverage.
- Provided technical assistance in call center settings, assisting US customers with troubleshooting and support.
- Developed strong communication skills, including high-level English proficiency (C1), for effective interaction and service delivery.
Skills
Customer ServiceCommunication SkillsFood and Beverage ServiceMultilingual Translation
Published on CazVid - Jul 3, 2025