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Customer Service & Bilingual Communication Specialist with diverse international experience
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Competencies
Performed consecutive and informal interpretation in Spanish and English across tourism, customer service, and business contexts.
Provided client assistance, managed communication, and trained sales teams in multilingual environments.
Organized and guided bilingual tours for diverse groups, ensuring effective communication and smooth experiences.
Utilized MS Office, Google Workspace, Zoom, and Adobe Suite for communication, logistics, and marketing tasks.
Assisted international real estate clients in negotiations, explaining terms effectively in both languages.
Education
Languages
Summary
Skilled in interpretation, customer service, and international logistics with a strong ability to manage multicultural communications. Proficient in English and Spanish, with experience in tourism, sales, and marketing.
Key Achievements
- Managed marketing, international suppliers, and import logistics at PRAELA Cosmetics, expanding global reach.
- Coordinated bilingual tours and provided interpretation for tourism and aviation activities at Aviatours EC.
- Enhanced communication and cultural mediation skills serving English-speaking clients at Mexicali Cantina and real estate clients in Spanish and English.
Experience
Founder & General Manager
Lead customer service and product communication in both English and Spanish., Manage marketing, international suppliers, and import logistics., Train sales teams to communicate effectively with international clients.
Founder & Tour Coordinator
Coordinated bilingual tours for local and foreign visitors., Provided English–Spanish interpretation during ecotourism and aviation activities.
Server
Provided customer service to English-speaking clients., Enhanced communication and cultural mediation skills in a fast-paced U.S. environment.
Real Estate Sales Agent
Assisted international clients in Spanish and English., Negotiated and explained terms and contracts clearly in both languages.
Founder & Tour Manager
Managed and guided multicultural groups, including Spanish- and English-speaking tourists., Interpreted during tours and events, ensuring smooth communication.