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Nicolas
Customer Service Specialist with experience in hospitality and general labor
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Competencies
Applied problem-solving and customer satisfaction skills across diverse service roles.
Managed multiple customer requests and restaurant orders simultaneously with accuracy.
Collaborated effectively with team members in various roles including hospitality, labor, and support functions.
Performed physical tasks such as lifting, operating hand tools, and maintaining work areas.
Ensured accuracy in furniture measuring, work area organization, and food service.
Education
Languages
Summary
Experienced in customer service, hospitality, gardening, and upholstery with a proven ability to adapt and collaborate in dynamic environments.
Key Achievements
- Enhanced customer satisfaction by resolving complex issues efficiently at Teleperformance
- Supported team members in high-pressure environments, maintaining positive work atmosphere
- Demonstrated adaptability by quickly learning new systems and technologies
Experience
Bilingual Customer Service Agent
Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner., Supported team members during high-stress situations, helping maintain a positive work atmosphere while achieving desired outcomes., Demonstrated adaptability by quickly learning new systems and...
Bar/FOH All-Rounder
Greeted guests in a friendly and professional manner, taking orders accurately., Performed opening and closing duties such as restocking supplies, cleaning work areas and setting up the dining room for next day's business., Ensured tables were properly set up before seating guests and...
Bar/FOH All-Rounder
Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays., Built strong relationships with regulars and new customers by providing friendly, personalized service., Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product...
General Laborer
Performed general labor duties such as lifting, carrying, pushing, and pulling materials and equipment., Worked collaboratively with other members of the team to meet deadlines., Operated a variety of hand tools to complete assigned tasks safely and efficiently., Maintained cleanliness and...
General Laborer
Performed general labor duties such as lifting, carrying, pushing, and pulling materials and equipment., Operated a variety of hand tools to complete assigned tasks safely and efficiently., Cleaned and maintained work areas to ensure a safe working environment for all personnel., Assisted coworkers...
Upholstery Assistant
Maintained a clean workspace environment by organizing tools, supplies and materials after each shift., Measured and cut new covering materials using patterns and measuring and cutting instruments., Adept at measuring components accurately to ensure a perfect fit for the finished product.,...