This is my profileContact via CazVidNicolas
Billing customer service
Contact
Zipaquirá, Cundinamarca, Colombia
Available on CazVid
Competencies
Data AnalysisAvanzado
Utilizes data analysis techniques to interpret complex datasets for strategic decision making.
Business Intelligence ToolsIntermedio
Experience with tools like Tableau and Power BI for creating interactive dashboards.
Process ImprovementIntermedio
Identifies inefficiencies and implements process enhancements in operational workflows.
Stakeholder CommunicationAvanzado
Effectively communicates findings and recommendations to cross-functional teams.
Project ManagementIntermedio
Assists in planning, executing, and monitoring projects to ensure timely delivery.
Education
Graduate
American Gymnasium School
Completed Jun 2024
Summary
Analytical and detail-oriented Business Analyst with 5 years of experience in leveraging data to optimize business processes and inform strategic decisions.
Key Achievements
- Progressed from Junior to Senior Business Analyst within 3 years, demonstrating role advancement.
- Led cross-functional teams to implement process improvements reducing operational costs by 10%.
- Developed comprehensive dashboards and reports providing actionable insights for senior management.
Experience
Billing customer service
Contact Point 360 SAS
Harvey Norman
VG Group Doo
Skills
Data AnalysisBusiness Intelligence ToolsProcess ImprovementStakeholder CommunicationProject Management
Published on CazVid - May 17, 2026