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Logistics Coordinator
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Competencies
Develops and implements business strategies aligned with company goals.
Builds and sustains positive relationships with clients to ensure ongoing business.
Leads sales teams in achieving targets and improving sales processes.
Analyzes market trends to identify new opportunities and competitive positioning.
Summary
Accomplished business development manager with extensive experience in driving sales growth, managing client relationships, and leading teams in the technology sector.
Key Achievements
- Led strategic planning and execution of sales initiatives resulting in expanded client base.
- Developed and maintained relationships with key stakeholders, increasing customer retention.
- Managed a team of sales professionals, providing training and performance evaluations.
Experience
Logistics Coordinator
Management and coordination of logistics operations with international clients., Shipment tracking, documentation handling, and constant communication with vendors., Process optimization for time and cost reduction.
Customer Service Agent / Data Entry
Customer service in English and Spanish for international accounts., Data entry and validation in CRM and ERP systems., First-line resolution of technical and administrative issues.
Customer Service Agent
Customer support via phone and chat., Database management and use of internal tools., Ensuring quality customer service and meeting KPIs.