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Noely
LOGISTIC COORDINATOR
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Competencies
Demonstrated experience with account manager.
Demonstrated experience with logistics operations.
Demonstrated experience with drayage operations.
Demonstrated experience with track and trace.
Demonstrated experience with pricing.
Education
Languages
Summary
LOGISTIC COORDINATOR open to new opportunities
Experience
Track and trace representative
responsible for monitoring and communicating shipment statuses from origin to destination while ensuring timely updates throughout the transportation process, reporting any issues encountered during transit and coordinating with relevant parties to resolve them efficiently, handling inbound calls to provide accurate and helpful information regarding shipments, and creating detailed internal content and documentation related to procedural workflows to support operational consistency across the ac
Logistic coordinator
Responsible for monitoring and communicating shipment statuses from origin to destination while ensuring timely updates throughout the transportation process.. Reported any issues encountered during transit and coordinated with relevant parties to resolve them efficiently.. Handled inbound calls to provide accurate and helpful information regarding shipments.. Created detailed internal content and documentation related to procedural workflows to support operational consistency across the account.
ACCOUNT MANAGER - SENIOR BROKER
Managed prospecting, follow-ups, and customer onboarding while maintaining strong relationships with shippers and carriers.. Handled pricing strategies, negotiated competitive rates, coordinated shipments, ensured timely deliveries, and managed billing and documentation.. Resolved service issues and served as the main point of contact to ensure smooth operations and customer satisfaction.
wellbeing advocate
Provided bilingual customer service by promoting pharmacy benefits to members and ensuring they fully understood their coverage options.. Processed medication authorizations to guarantee timely access to prescribed treatments.. Managed pharmacy claims to ensure accurate billing and benefit application.. Supported patients in navigating their pharmacy benefits to improve overall satisfaction and healthcare outcomes.
Logistics and drayage coordinator
Coordinated drayage operations and load building, tracking container movements through port, rail, and carrier systems.. Monitored shipment status, provided timely updates, and communicated delays, missed appointments, and ETAs to customers, carriers, and internal teams.. Maintained accurate documentation, including BOLs, PODs, delivery receipts, detention/demurrage records, and accessorial charges.. Collaborated with Operations Managers and Sales/Ops Coordinators to resolve issues, ensure smooth handoffs, and support after-hours operations.
Internship, Cultural Sound team
Contributed to the creation of digital content for the program’s various sections on Instagram, focusing on engaging and culturally relevant storytelling.. Documented and produced content for the segment "Los cuentos de mi abuela," researching, reporting, and sharing myths, stories, and legends from the Colombian Caribbean region to preserve and promote local oral traditions.
AT&T Consultant
Sales and customer service agent responsible for billing inquiries.
Administrative assitance
Managed accounting books and maintained accurate financial records.. Coordinated with customers via calls to organize orders for the following day.. Issued receipts and balanced the cash register during delivery receipts.. Provided customer service and handled product invoicing to ensure smooth daily operations.