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Customer Service & Cash Handling Specialist with experience in retail and fuel stations
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Competencies
Skilled in engaging customers professionally, resolving issues, and enhancing overall customer experience.
Proficient in managing cash transactions, balancing cash drawers, and processing refunds accurately.
Capable of operating POS systems efficiently for various transaction types in fast-paced environments.
Effective communicator with customers and team members, ensuring clear and professional interactions.
Able to manage multiple responsibilities efficiently, maintaining productivity during shifts.
Education
Languages
Summary
Dedicated cashier with hands-on experience in retail and fuel stations, specializing in customer service, cash handling, and POS operations. Proven ability to maintain accuracy, safety, and customer satisfaction in fast-paced environments.
Key Achievements
- Ensured accurate cash transactions and balanced cash drawers, minimizing discrepancies.
- Provided exceptional customer service, fostering customer loyalty and repeat business.
- Operated POS systems efficiently, handling multiple transaction types seamlessly.
- Maintained a clean and safe environment on the forecourt, ensuring compliance with safety standards.
- Supported team collaboration to improve overall store operations and customer satisfaction.
Experience
Cashier
Greeted and assisted customers, resolving issues professionally, fostering repeat business.. Processed transactions (cash, card, refunds) with accuracy using POS systems.. Managed cash drawers, balanced daily reports with zero discrepancies.. Collaborated with team to maintain store cleanliness, organized displays and ensured adequate stock levels.. Restocked shelves, managed inventory flow and assisted with product placement.. Performed daily housekeeping, ensuring a tidy checkout and store environment.
Petrol attendant
Greeted customers warmly.. Processed cash and loyalty card.. Activated fuel pumps, filled vehicles with petrol/diesel safely.. Clean and safe forecourt environment, including pumps, bins and general worker areas.. Monitored and replenished stock levels of consumables (oil, car accessories), washed windshields and checked fluid levels/tire pressure upon customer request.