Nyoum

Call Center Agent with Customer Support & Sales Expertise

Video resume

Remote Inbound call center

Sales and repplying to tickects

Contact

Ganye, Adamawa, Nigeria

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Customer SupportAdvanced

Provided assistance and solutions to customer inquiries in a high-volume inbound call center environment.

SalesIntermediate

Handled sales calls and promoted services to clients, contributing to company revenue.

Conflict ResolutionIntermediate

Managed and resolved customer conflicts to ensure positive outcomes and customer retention.

Ticket ManagementBeginner

Responded to and managed support tickets, ensuring timely resolution and follow-up.

Summary

Experienced in inbound customer support, sales, and conflict resolution within a call center environment. Skilled at engaging customers and managing tickets effectively.

Key Achievements

5+ years of experience in customer support and inbound call handling at NFL
Proficient in marketing, conflict resolution, and ticket management
Consistently maintained high customer satisfaction levels through effective communication

Skills

Customer SupportSalesConflict ResolutionTicket Management

Published on CazVid - May 17, 2026

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