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Nyoum

Call Center Agent with Customer Support & Sales Expertise

Currículo em vídeo

Remote Inbound call center
Sales and repplying to tickects

Contato

Ganye, Adamawa, Nigeria
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer SupportAdvanced

Provided assistance and solutions to customer inquiries in a high-volume inbound call center environment.

SalesIntermediate

Handled sales calls and promoted services to clients, contributing to company revenue.

Conflict ResolutionIntermediate

Managed and resolved customer conflicts to ensure positive outcomes and customer retention.

Ticket ManagementBeginner

Responded to and managed support tickets, ensuring timely resolution and follow-up.

Resumo

Experienced in inbound customer support, sales, and conflict resolution within a call center environment. Skilled at engaging customers and managing tickets effectively.

Principais conquistas

  • 5+ years of experience in customer support and inbound call handling at NFL
  • Proficient in marketing, conflict resolution, and ticket management
  • Consistently maintained high customer satisfaction levels through effective communication

Habilidades

Customer SupportSalesConflict ResolutionTicket Management
Publicado na CazVid - 17 de mai. de 2026
Contato Nyoum