Oriana avatar

Oriana - Labor technician with customer service and operational skills in aviation

Cali, Valle del Cauca Department, Colombiaen
Managed check-in procedures including boarding pass generation and documentation control
Provided customer service in pre-check-in areas to ensure smooth passenger flow
Published on CazVid

Summary

Experienced labor technician at Avianca S.A with skills in customer service, documentation, and operating airline systems.

Key Achievements

Skills

Customer ServiceIntermediate

Handled passenger interactions to facilitate check-in and improve customer experience

Operational Systems ManagementIntermediate

Managed airline operating systems to support check-in and documentation processes

Check-in and Documentation ControlIntermediate

Generated boarding passes and maintained accurate documentation for flight operations

CommunicationIntermediate

Provided clear communication in customer service roles within busy airport environments

Languages

Espanish(native)English

Experience

Labor technician in flight attendant

Avianca S.A

Check-in: generation of boarding passes, documentation control, Customer service in the pre-check-in area (Host), Management of the company's operating system

Education

Pacific aviation school

Academic Bachelor

Completed Dec2023

Liceo Departamental

Completed Nov2021

Major school San Francisco de Asís

Completed Dec2015
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