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Store Manager with 10+ years of retail and customer service experience
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Competencies
Oversaw store operations, staff management, and inventory control to ensure smooth retail functioning.
Handled customer inquiries, complaints, and fostered positive public relations to enhance customer satisfaction.
Conducted photo shoots for brands, coordinated with models and clients, and provided creative input.
Managed shipping logistics, container ordering, and sales distribution for international trade.
Proficient in Adobe Photoshop and Lightroom for editing and enhancing photographic content.
Education
Languages
Summary
A dedicated professional with hands-on experience in retail store management, logistics, and brand promotion. Skilled in customer service, photography, and coordinating operations across various sectors.
Key Achievements
- Managed daily operations and staff at Grito Bikes, including cash deposits and supply management
- Successfully coordinated international shipping and sales logistics at Importadora La Rosa
- Liaised with designers and attended trade shows to promote brands and showcase new designs at Franks Chop Shop/Frank151
Experience
Caregiver
Cared for my mother during her battle with cancer, Took care of my father after my mother's passing
Store Manager
Managed staff activities, Managed store and daily cash deposits, Handled customer inquiries and complaints, Monitored and ordered supplies
Owner/Operator
Ordered containers from providers in the States, Coordinated with shipping company to get containers shipped to Guatemala, Sold to clients and coordinated shipping to clients in other regions
Brand Manager
Liaised with graphic designers, Attended trade shows to showcase new designs, Processed orders via distributor
Freelance Photographer
Liaised with brands for photo shoots, Set up shoots and advised models