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Oscar
Call Center & English Teacher with 20+ years of experience
Video resume
PROFESOR DE INGLES
Tengo 12 años de experiencia en el área de Call Center en los puestos de ventas, atención a clientes, soporte técnico, entrenamiento, reclutamiento, control de calidad y supervision, además tengo 8 años en el área de la enseñanza del idioma inglés, actualmente trabajo como supervisor de profesores, trabajo en base a metas, enfocado en resultados y desarrollo de ideas para la mejora de la enzeñaza.
Contact
San Salvador, San Salvador, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided client support and managed customer relations in call center environments.
Sales & RecruitmentAdvanced
Executed sales strategies, recruited staff, and contributed to team targets in call centers.
English Language TeachingAdvanced
Instructs English to diverse age groups with a focus on results and curriculum quality.
Supervision & TrainingAdvanced
Supervises and trains staff and teachers, focusing on performance improvement and goal attainment.
Team Leadership & DevelopmentIntermediate
Leads teams towards achieving organizational and educational objectives through innovative ideas.
Summary
Experienced in call center operations and English language education, with a focus on results-oriented team management and curriculum development.
Key Achievements
- 12 years of diverse experience in sales, customer service, recruitment, and supervision in call centers.
- 8 years of teaching English to young adults and adults, currently supervising language teachers.
- Demonstrated results-oriented approach in team management and curriculum development.
Skills
Customer ServiceSales & RecruitmentEnglish Language TeachingSupervision & TrainingTeam Leadership & Development
Published on CazVid - Jul 3, 2025