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Oscar
Systems Technician
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Competencies
Applied sales techniques and customer service skills in BPO and sales campaigns to handle client inquiries and transactions.
Maintained clear and effective communication in English and Spanish across different roles and campaigns.
Adapted to different campaigns and roles within the BPO industry, including sales, lead management, and TAS support.
Demonstrated dependability and punctuality in all professional responsibilities across multiple campaigns.
Supported customers with flight information, booking modifications, and additional services in the airline campaign.
Summary
Alejandro is a versatile customer service and sales specialist with over four years in call centers, experienced in sales, lead management, and technical support across various campaigns.
Key Achievements
- Worked for Cytel in Iberia campaign, handling ticket sales and flight changes, including additional services.
- Gained extensive experience in sales and lead management across multiple campaigns at Sitel.
- Provided sales and information support in TAS role, demonstrating versatility across BPO operations.