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Oscar
Quality Supervisor
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Competencies
Demonstrated experience with Quality Management.
Demonstrated experience with Continuous Improvement.
Demonstrated experience with Team Supervision.
Demonstrated experience with KPI Monitoring.
Demonstrated experience with Supplier Management.
Education
Languages
Summary
Quality Supervisor open to new opportunities
Experience
Quality Supervisor
Ensure manufacturing operations comply with quality standards and procedures.. Analyze quality deviations and coordinate corrective and preventive actions.. Prepare technical reports including 8D reports, root cause analysis, Ishikawa, and 5 Whys.. Manage customer complaints and participate in technical visits and audits.. Support continuous improvement initiatives to reduce defects and waste.
Corporate Buyer
Manage national and international purchasing processes for materials and equipment.. Review quotes, negotiate terms, and support supplier selection decisions.. Coordinate with suppliers to ensure timely delivery and continuity of supply.. Prepare commercial documentation for bids and offers.
Operations Supervisor
Supervised call center teams to ensure service levels and response times were met.. Monitored KPIs, prepared performance reports, and communicated results.. Trained and supported employees to improve productivity and quality.
Quality Engineer
Verified quality specifications for in-process and finished products.. Conducted sampling, inspections, and statistical analysis of quality data.. Prepared and followed up on corrective actions.
Organizational Development Analyst
Designed and documented processes, procedures, and workflows.. Prepared KPI reports and organizational charts.. Supported process improvement and documentation initiatives.
Supervisor de Calidad Senior
Liderazgo de las operaciones de calidad en líneas de manufactura, asegurando el cumplimiento de estándares internacionales y normativas IATF.. Análisis estratégico de desviaciones de calidad y definición de planes de acción correctivos y preventivos.. Elaboración y presentación de reportes ejecutivos y técnicos (8D, Ishikawa, 5 Why’s) para la alta dirección.. Gestión integral de reclamos de clientes, auditorías internas y externas, y visitas técnicas.. Implementación de iniciativas de mejora continua orientadas a la reducción de defectos, desperdicios y costos operativos.
Comprador Corporativo
Gestión estratégica de compras nacionales e internacionales de materias primas y equipos especializados.. Negociación de contratos y condiciones comerciales con proveedores clave.. Aseguramiento de la continuidad de suministro y optimización de costos.. Coordinación interdepartamental para la toma de decisiones de compra.
Supervisor de Operaciones
Coordinar y supervisar actividades de equipos operativos en entorno de call center.. Seguimiento de KPIs, análisis de desempeño y presentación de resultados gerenciales.. Desarrollo y capacitación de personal para el cumplimiento de objetivos estratégicos.
Ingeniero de Calidad
Elaborar estudios y análisis técnicos de procesos y procedimientos en conjunto con equipos multidisciplinarios para asegurar procesos inclusivos en temas de acceso a justicia.. Socializar las nuevas metodologías y enfoques en los procesos a implementar en Corte Suprema de Justicia a los entes participantes como ser Sociedad Civil, Organismos Internacionales y Escuela Judicial.. Aseguramiento del cumplimiento de estándares de calidad en los nuevos procesos y procedimientos implementados.. Implementar estrategias y herramientas que garanticen el acceso a la información pública.
Senior Quality Supervisor (Customer Service Representative)
Led quality operations across manufacturing lines, ensuring compliance with international standards and IATF requirements.. Conducted strategic analysis of quality deviations and defined corrective and preventive action plans.. Prepared and presented executive and technical reports (8D, Ishikawa, and 5 Whys) to senior management.. Managed customer complaints, internal and external audits, and technical visits.. Implemented continuous improvement initiatives focused on reducing defects, waste, and operating costs.. Reviewed and validated operational and quality information, identifying discrepancies and documenting exceptions for follow-up.. Maintained accurate records and supporting documentation in accordance with established procedures and work instructions.. Prepared activity tracking, performance summaries, and periodic reports to support operational decision-making.
Quality Engineer
Conducted technical studies and process and procedure analyses with multidisciplinary teams to ensure inclusive processes related to access to justice.. Communicated new methodologies and approaches for processes to be implemented within the Supreme Court of Justice to participating stakeholders, including Civil Society, International Organizations, and the Judicial School.. Ensured compliance with quality standards in newly implemented processes and procedures.. Implemented strategies and tools to support access to public information.