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Data Analyst with 4 years of experience in healthcare analytics
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Competencies
Applying statistical and analytical techniques to interpret healthcare datasets.
Writing queries to extract, manipulate, and analyze large healthcare databases.
Creating complex spreadsheets, pivot tables, and macros for data management.
Designing visual reports and dashboards to communicate insights to stakeholders.
Managing and analyzing medical records and health data in compliance with regulations.
Education
Summary
Experienced professional specializing in healthcare data analysis, reporting, and dashboard creation to support clinical decision-making.
Key Achievements
- Led the development of a data reporting dashboard used by clinical staff to monitor patient outcomes.
- Automated routine data collection processes, reducing manual effort by 30%.
- Collaborated with cross-functional teams to analyze healthcare data and support decision-making.
Experience
Dental Chairside Scheduler
Coordinating appointments with physicians and technicians for surgical guide procedures.
Learning Specialist - Trainer
Managing learning pathways within the Pharmaceutical Product Development organization, Assigning training to users and ensuring timely updates, Educating new employees about the necessary processes to be developed.
CRT Escalations Agent
Managing customer escalations effectively, Strong expertise in the Capital One Bank account, Handling core inquiries and urgent requirements.
Fraud Transactions Ambassador
Sales professional with a focus on agent quality, Engaged in projects related to the Capital One Bank account.
Fraud Transactions Agent
Customer Service FT Agent and Backup TM for the Capital One Bank account, Conducting quality checks with agents and implementing continuous improvement initiatives.