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Oscar
Customer Service Agent with 15+ years in diverse industries
Video resume
Bilingual customer service agent
Help custpmers order items online . nUodate custpmers info on company databse.nAppoinment setting.n
Contact
Nuevo Ideal, Durango, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer interactions across multiple sectors, including online support and in-person service.
CommunicationAdvanced
Effectively communicated with diverse customers in bilingual (Spanish/English) settings.
Database ManagementIntermediate
Updated and maintained customer information in company databases to ensure accurate records.
Appointment SchedulingIntermediate
Scheduled appointments efficiently to meet customer needs and company protocols.
Summary
Experienced customer service agent specialized in online order support, data management, and bilingual communication with over 15 years of industry exposure.
Key Achievements
- Over 15 years of customer service experience across restaurants, hotels, airports, and online support
- Worked for a network company for more than 10 years, demonstrating role stability and industry expertise
- Assisted customers in online order placement and database updates, enhancing customer interaction skills
Skills
Customer ServiceCommunicationDatabase ManagementAppointment Scheduling
Published on CazVid - Jul 3, 2025