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Customer Service & Creative Professional with diverse communication skills
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Competencies
Utilized strong written and verbal communication skills to assist customers and create engaging content.
Collaborated effectively with team members in various roles, demonstrating proactive learning and support.
Handled a range of digital tools to support social media management, graphic design, and customer service tasks.
Applied creative skills in graphic design and social media content development to enhance brand messaging.
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Summary
Experienced in customer support, social media management, graphic design, logistics coordination, and preauthorization processes. Skilled in effective communication, teamwork, and creative content development, committed to delivering high-quality results in dynamic environments.
Key Achievements
- Managed customer inquiries and provided support at 24.7 AI, ensuring customer satisfaction.
- Led social media campaigns and content creation as a Social Media Manager at Claudia Londoño Peluquería.
- Designed visual content and graphics for Blendex Academy, enhancing brand presence.