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Pablo
Customer Service Specialist with 6 years of diverse client engagement
Video resume
Customer service
I've been serving customers in many different areas, I also have my own equiment and transportation.nI was also a Seller for ups servicing small to mid sizd businesses and their needs so I strongly believe that with my comunications skills a I can take good care of your customers too.nnThank you
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Extensive experience in engaging with customers, understanding their needs, and ensuring satisfaction.
Dispute ResolutionIntermediate
Managed and resolved disputes within financial institutions, following standard procedures.
Communication SkillsAdvanced
Effective communicator with experience serving diverse clients and training team members.
Training & DevelopmentIntermediate
Led training sessions to improve team knowledge and operational consistency.
Logistics & Equipment ManagementBeginner
Owns equipment and transportation for customer service and sales activities.
Summary
Experienced customer service specialist with over six years in diverse roles including dispute management and team training, based in San Jose, Costa Rica.
Key Achievements
- Served customers across multiple sectors including retail, financial, and logistics
- Managed dispute resolution processes within financial institutions
- Trained team members in customer service operations and SOP adherence
Skills
Customer ServiceDispute ResolutionCommunication SkillsTraining & DevelopmentLogistics & Equipment Management
Published on CazVid - Jul 3, 2025