This is my profileContact via CazVidPablo
Customer Support & Sales Assistant with 5+ years in Service Industry
Contact
Competencies
Provided customer support via phone, email, and chat for travel, finance, and logistics-related services.
Utilized active listening and good communication skills to address client needs and facilitate problem resolution.
Proficient in handling bookings, emergency calls, and support for financial and driver-related services.
Adapted quickly to varying roles across the travel, finance, and logistics sectors.
Resolved issues related to customer support, reservations, and shipment support effectively.
Education
Languages
Summary
Experienced in customer service, sales assistance, and support roles across travel, finance, and logistics industries.
Key Achievements
- Handled emergency calls and managed hotel reservation relocations at SeeUsaTours.
- Provided multi-channel customer support for financial accounts and driver assistance at TaskUs.
- Supported diverse clients in travel, finance, and logistics sectors, demonstrating adaptability.
Experience
Travel agent
Sales assistant, Emergency calls at destination and hotel reservation relocations, Bookings and modifications, Customer service
Sales assistant
Customer support for a financial account (Wise) On phones, emails and chats., Driver support in Spanish and English (Doordash), Support for drivers of special and fragile shipments (Airspace)